Exclusive services of your exclusive Flexi.

Garanti City Living

Flexi Card helps you to get to know your city better and not to miss any activities. When you call 0212 310 23 98, it makes reservations under your name for culture and art events in İstanbul and orders books, cassettes, CDs and even flowers for you. Use Garanti City Living and make your life easier. Sends tickets for the football game that you want or your plane, bus, train or ferry tickets to your house. In short, Garanti City Living makes your life easier.  

Emergency Situation Help Service (Visa global Customer Assistance Center)

Flexi Card offers Emergency Situation Help Service 24/7:

Reporting a lost or stolen Flexi Card

When your card is lost or stolen abroad, you can call the Emergency Situation Help Service and reach customer representatives who provide service in any language. Emergency Card Renewal

If you wish, with the “emergency card renewal service” your card is renewed and delivered to the address you have provided.

Emergency Cash Advance

If you need cash advance, your need for cash is satisfied with the Emergency Cash Advance service at the location closest to you. If you use cash advance, this transaction is reflected on your card as a cash advance transaction.

The most used Visa Global Customer Assistance Center telephone numbers:

USA: 1 800 847 2911
United Kingdom: 0 800 89 1725
Singapore: 800 110 0344

Garanti Parking

When you show your Flexi Card at İstanbul Atatürk Airport International and Domestic Terminals your car is picked up at the gate by a parking lot attendant, parked at the parking lot with a 50% discount and delivered to you at the gate when you return. To take advantage of Garanti Parking, all you have to do is to call 0212 465 55 55

Garanti Assistant

With Bonus Assistant, you can call a tow truck for your car, or a glazier, locksmith or a plumber to your home. All you have to do is to call 0212 213 33 33 when you need. You can also take advantage of technical assistance, home assistance, vehicle maintenance, Home Health Card and information organization services.

Garanti Travel Line

With the Garanti Travel Line service, you call 444 0 333 Alo Garanti when you need, key in the Travel Line and purchase your airline ticket on installments up to 6 months with just a single telephone call. Your flight information is sent to your e-mail address or your mobile phone vis SMS, and your transaction is completed in no time.

Garanti Shuttle Service

Bonus cares for your comfort. It provides transportation from your home to the airport and from the airport to your home by VIP equipped vehicles. What's more, with 30% discounted prices exclusive to Bonus.

 Number of People1234 or more
İstanbul Atatürk    Avcılar - 4. Levent 40TL 64TL 77 TL  88 TL 
Maslak and beyond 49TL 75TL 97 TL  113TL
Anatolian Side (Up to Kartal Bridge) 58 TL 84 TL 103 TL

121 TL

Anadolu yakası Anatolian side (Sabiha Gokcen up) 60 TL 92TL 113 TL

129 TL

İstanbul Sabiha Gökçen   Şişli - Beşiktaş 58 TL 84 TL 103 TL 121 TL
Europe other 60 TL 92 TL 113 TL 128 TL
Anatolian Side 53 TL 75 TL 97 TL 112 TL
Gebze 53 TL 75 TL 97 TL 112 TL
İzmit 68 TL 103 TL 131 TL 152 TL
İzmir City center 43 TL 64 TL 77 TL 88 TL
Ankara City center 56 TL 84 TL 103 TL 121 TL
Antalya City center 40 TL 64 TL 77 TL 88 TL
Belek-Kemer 129TL 129 TL 129 TL 129TL
Manavgat-Olimpos 166 TL 166 TL 166 TL 166TL

296 TL

296 TL 296 TL 296 TL
Adana City center 28 TL 45 TL 59 TL 69 TL
Tarsus 49 TL 75 TL 97 TL 113 TL
Mersin 68 TL 92 TL 113 TL 129 TL
Kayseri City center 14 TL 25 TL 30 TL 39 TL
Organize Sanayi 60 TL 60 TL 60 TL 60TL
Erciyes 100TL 100TL 100 TL 100 TL
Kapadokya 200TL 200 TL 200 TL 200 TL
Çorlu City center 5TL 10 TL 15 TL 20 TL
İzmir Çeşme 76TL 125 TL 160 TL 190 TL
Bodrum Milas 66TL 95 TL 135 TL 150 TL
Dalaman City center 66TL 95 TL 135 TL 150 TL
  • Group discounts are only available for passengers who get in or get out at the same address.
  • During the booking, the operator will inform you whether or not your address is within our service area.
  • The service is free of charge for children between the ages of 0-6, and a child seat is available in every vehicle.
  • A 50% discount applies for children between the ages of 6-12.
  • You can book your shuttle transfer up until 6 hours before your flight.
  • For cancellations made at least 4 hours before the flight departure time, a full refund is granted for the fee.
  • For delays that exceed 3 hours, Secure Drive's obligation to hold the vehicle at the airport expires, however Secure Drive guarantees to provide the service with the first available vehicle.
  • These rates are valid between the dates of April 18, 2014 – October 8, 2014.


Make your life easier with Flexi exclusive services.Make your life easier with Flexi exclusive services.

Make your life easier with Flexi exclusive services.

Help and AdviceHelp and Advice

  • How can I create the visual of my Flexi Card?

    You can determine your card visual by selecting one of the 6 different standard Flexi visuals. Find out more

  • How can I change my package? What counts as package change?

    You can change your package through 444 0 333 Alo Garanti, www.garanti.com.tr or Garanti branches. Find out more

  • What are the features of Flexi?

    Flexi enables you to earn installments and bonus everywhere Bonus Card is accepted. Find out more

  • Can I get information in regards to using the bonus accumulated on my Flexi?

    You can use the bonus that you have earned with your Flexi Card in any way that you like. Find out more