Questions about Online Banking:
- What are the Internet Banking transaction hours and limits? What should I do if I want to increase or decrease my daily transaction limit?
- What do I need to do in order to begin using my Mobile Signature on the Garanti Internet Banking? How can I log on to Internet Banking?
- What needs to be taken into consideration after making an agreement entry for bill payments via Internet Banking? How can I pay my bills by installation number?
- How Can I Define Garanti Internet Banking?
- How Can I Log in to Garanti Internet Banking?
- CepBank ile nasıl para gönderebilirim?
- When I try to login to Garanti Internet Banking, I get a message that says “The internet site you are trying to view uses a certificate that was signed by an unknown authority. This page cannot be displayed” . What should I do?
- For which organizations can I make online bill payments? What are the agreement entry periods?
- Can I transfer foreign currency to a bank abroad via Internet Banking? Can I perform arbitrage transactions?
- What is verification via SMS? How do I use it? If I transfer my number to a different operator, would I still receive the verification SMSs?
- How can I open a time deposit account?
- Can I open and close accounts via Internet Banking? Can I open an ELMA account? Can I make account definitions or account changes for my Paracard?
- When I enter my customer number and Internet/Mobile Banking password, I get a message that says "Your accounts are closed for use in Online/Mobile Banking". Why do I get this message?
- How can I change my Internet Banking password? What do I have to do if it is blocked or I forget it?
- Can I access Garanti Internet Banking with all internet browsers? What should I do if I do not see the top menu? Garanti Internet Banking loads very slowly. What should I do to have faster access?
- I pay a fee for receiving my ELMA Account statement by mail. Can I get my statement by e-mail only?
- Do I have to be Garanti Bank customer or a garanti.com.tr user in order to apply for a Şifrematik? How much does Şifrematik cost? How do I request and get one?
- How can I log on to Internet Banking using only my Mobile Signature? If I transfer my mobile number to another service operator, can I still use my Mobile Signature without experiencing any problems?
- How is security ensured in Internet Banking? What must I take into consideration while using it? I get a message that says "An error occurred in the secure channel support". What should I do?
- How can I correct an incorrect transaction that I have performed? How can I get the receipt of the transaction that I have performed?
- What should I do to make Internet Banking more secure? What is the Verification Code and the Security Picture?
- How Can I Obtain My *PASSWORD?
- For which GSM operators can I top up counters? How can I top-up counters?
- How do I apply for a Mobile Signature? Can I use it on the same mobile phone that I use Cep Şifrematik? Where can I consult for information after my application gets approved or if I experience some problems when logging on to Internet Banking?
- What is a transaction fingerprint? What happens to my password if I begin using the mobile signature? If I have a Şifrematik or a Cep Şifrematik, what happens to them?
- What are the channels that I can carry out OGS/KGS transactions? If I apply for OGS/KGS through Alo Garanti, do I have to go the a Garanti bank branch to sign an agreement?
- How can I view my accounts or credit cards on Internet Banking? What is the time period for which I can view my account activities online? How can I find out the result of my overdraft account application?
- Can I update information via Internet Banking? Can I open a current account via Internet Banking and Alo Garanti?
- What is the Garanti Security Shield and the Garanti Security Shield Version 2? How can I install it? What are the potential problems and relevant solutions?
- Which information regarding my credit cards can I change or correct via Internet Banking? Can I pay my other bank credit card debt?
- What is Internet Banking password? How can I get my Internet Banking password?
- When I try to login to Garanti Internet Banking I get an error message that says “ The validity period of the certificate exceeds that of its certification authority. What should I do?
- What is Şifrematik, and how does it work? How big is it? What are the advantages of using Şifrematik? Can I use it for Alo Garanti and Corporate Internet Banking?
- How can I get my card PIN? How can I get my card’s expiry date?
- Where can I make my credit card payments?
- How do I generate a PIN using Şifrematik? How do I start using the Şifrematik after I received it? What do I do if it gets locked?
- Do I Have Other Options To Get a Disposable PIN Apart From SMS Message?
- What do I do when I face an access problem?
- Which transactions can I perform via Internet Banking? Is there a fee for these transactions? How can I pay my bills?
- What are the features and advantages of the Accumulating Gold Account?
- Can I make Social Security and Bağ-kur contribution payments via Internet Banking? For which universities can I make fee payments?
- How Can I Get Assistance If a Problem Arises While Using Internet Banking?