Help & Advice

How and from which Garanti Paramatik ATMs can I withdraw the money sent via Cep Bank? Can I withdraw the money from the branches or Golden Point ATMs? Can I transfer it to another account?

The person to whom the money is sent via Cep Bank can withdraw the money from any Garanti Paramatik without using a card, even if he/she has no Garanti account or credit card.
The money can be withdrawn from any Garanti Paramatik without using a card by only pressing the ENTER button and entering the sender's mobile phone number, his/her own mobile phone number, the amount sent (can be learned from the sender) and the PIN that appears on the SMS.
You can withdraw the money sent via Cep Bank from and Garanti Paramatik located anywhere throughout Turkey.
You can only withdraw the money in cash from Garanti Paramatiks.

  1. Can I pay credit card debt via Cep Bank?

    You can make payments towards your or someone else's credit card debt via a single SMS.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

Other ways to get helpOther ways to get help

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Telephone Banking:444 0 333 Alo Garanti