Help & Advice

What is the notification fee?

In the case that you do not make the relevant payments for your card on the payment due date and within 5 working days, SMS and mail notifications are sent to inform you regarding your debt and the payment due date, and a fee of TL 1,25 is charged for each notification and reflected on your account summary as the “notification fee”.


  1. I receive my account summary late / don't receive my account summary. How can I keep track of my debt to prevent late payments?

    Your account summary is sent to your statement address the day after the account statement date.

  2. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

Other ways to get helpOther ways to get help

Help & Advice Home

Telephone Banking:444 0 333 Alo Garanti