Help & Advice

What is a status upgrade

  • There are 4 types of status in the Turkish Airlines Frequent Flyer Program, which are Classic, Classic Plus, Elite, and Elite Plus. The customers who become a member of the Turkish Airlines Frequent Flyer Program, start with the Classic status and can upgrade their status based on the flights they take. By upgrading their Turkish Airlines Frequent Flyer Program status, they can take advantage of special flight and airport services such as the right to carry extra baggage and free upgrades.
  • Until June 2012, status upgrades were only possible with miles earned on flights. Starting from June 2012, the accumulated miles can be converted to status miles and be used for status upgrades. For example, a Turkish Airlines Frequent Flyer Program member with Classic status can convert the miles he/she has accumulated to status miles, and become Classic Plus. A customer who has upgraded his/her status earns more miles on expenditures made with the Miles&Smiles credit card, while also taking advantage of special flight and airport services.
  1. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Alo Garanti