Help & Advice

I pay a fee for receiving my ELMA Account statement by mail. Can I get my statement by e-mail only?

You can define your statement to be sent only by e-mail through the 'ELMA Account' section of the 'Accounts' menu in Online Banking. The statement fee of 3,5 TL will not be charged as your statement will not be sent by regular mail.
You can make the same definition through Garanti branches or 444 0 333 Alo Garanti.  

  1. Can I update information via Internet Banking? Can I open a current account via Internet Banking and Alo Garanti?

    You can update your address, home or business phone number, fax, e-mail address and internet information via Internet Banking.

  2. Can I open and close accounts via Internet Banking? Can I open an ELMA account? Can I make account definitions or account changes for my Paracard?

    You can open time deposit accounts, linked to your branch or branches, via Internet Banking in TL and foreign currency types for which you have a current account.

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Telephone Banking:444 0 333 Alo Garanti