Help & Advice

Can I send money to and from abroad via Cep Bank?

As the money sent via Cep Bank can only be withdrawn from Garanti Paramatik ATMs, you cannot send money to abroad.
If you can send SMS from abroad, than you can sen money via Cep Bank.

  1. When I enter my customer number and Internet/Mobile Banking password, I get a message that says "Your accounts are closed for use in Online/Mobile Banking". Why do I get this message?

    The reason you get this message in Internet Banking or Mobile Banking is that you have entered your PIN incorrectly for multiple times.

  2. How can I top-up counters to my phone or some else's phone?

    Turkcell Counter Top-Up, Vodafone Counter Top-Up, Avea Counter Top-Up

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