Help & Advice

Can I send money to and from abroad via Cep Bank?

As the money sent via Cep Bank can only be withdrawn from Garanti Paramatik ATMs, you cannot send money to abroad.
If you can send SMS from abroad, than you can sen money via Cep Bank.

  1. How can I start using Cep Bank Shopping? Where can I make purchases?

    "I want to make purchases via Cep Bank Shopping” option must be marked in the Define Cep Bank step.

  2. When I enter my customer number and Internet/Mobile Banking password, I get a message that says "Your accounts are closed for use in Online/Mobile Banking". Why do I get this message?

    The reason you get this message in Internet Banking or Mobile Banking is that you have entered your PIN incorrectly for multiple times.

Other ways to get helpOther ways to get help

Help & Advice Home

Telephone Banking:444 0 333 Alo Garanti