Help & Advice

When my Bonus Platinum is delivered to me, will my old card be canceled or combined with my new card?

Your Bonus Premium will not be canceled when your Bonus Platinum is delivered to you.

When your Bonus Platinum is being activated, the balance, available bonus, installment payments and standing payment orders of your Bonus Premium will continue in your Bonus Premium and will not be transferred to your Bonus Platinum.

  1. What is the Over-The-Limit Interest?

    The over-the-limit interest is the interest rate that will be applied if you exceed the specified limit of your credit card.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Alo Garanti