Help & Advice

What is Priority Pass Card, how can I get it?

Priority Pass Card is an entrance card that offers the privilege of taking advantage of over 500 airport CIP lounges all over the world.

You can be welcomed at CIP lounges located in 90 countries and 275 cities, regardless of your passenger class, and wait for your flight in a stress-free setting while having delicious snacks and refreshing beverages and taking advantage of technological facilities such as internet connection and fax.

You can make your application through 444 0 333 Alo Garanti or our branches.

Shop&Miles Platinum card holders, upon request, can get the Priority Pass Card for free. However, an entrance fee of USD 30 is charged to your Shop&Miles Platinum Card every time you use one of the lounges.

  1. When do the miles I earn through my purchases with Shop&Miles entered into my Miles&Smiles membership account? What do I have to do for my miles that haven't been entered into my account?

    The Shop&Miles miles are automatically recorded in your Miles&Smiles membership account within (2) days following your statement date.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Alo Garanti