Help & Advice

How do I earn and spend bonus? What happens if the accumulated bonus is not spent?

You earn bonus on all purchases you make in Turkey and abroad. On purchases you make at Bonus Card program partners, you earn even more bonus through both layaway purchases and single payment purchases. You can view the bonus accumulated within a cycle on the “Accumulated Bonus” section of your Bonus Card account summary.

1 bonus = 1 TL

You can use your accumulated bonus anytime you want for free shopping at any Bonus Card program partner that you want.  You can immediately spend the bonus that you earn on purchases you make at Bonus Card program partners, and spend the bonus that you earn on purchases you make at other merchants the next day. The bonus you have is specified on the “Accumulated Bonus” section of your account summary. Your latest account summary shows the bonus amount that you have.

When you want to spend your bonus, you don't have to get approval, wait for a gift certificate or wait to  fulfill a limit. You can immediately spend your accumulated bonus at Bonus Card program partners.

When you don't spend the bonus you earn through your purchases, it continues to accumulate in the chip on your card for you to spend it for free shopping whenever you wish. There is no expiration date for bonus. You can use it anytime you want.

  1. What is the Over-The-Limit Interest?

    The over-the-limit interest is the interest rate that will be applied if you exceed the specified limit of your credit card.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

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Telephone Banking:444 0 333 Alo Garanti