Help & Advice

How can I get a PIN for my credit card?

You can get your credit card PIN by calling 444 0 333 Alo Garanti, keying in 1 (the PIN transactions option), and passing the security check. If you are an Online Banking user, you can get your credit card PIN through the Card Transactions/PIN Transactions/Define-Change PIN step or synchronize it with the PIN of one of your credit cards which you have defined before.

  1. How can I find out the status of my application?

    You can find out the status of your application via our automated voice answering system by calling 444 0 333 Alo Garanti.

  2. What documents do foreign nationals need to apply for a credit card?

    Foreign nationals can apply by submitting the photocopies of their identification document, certificate of residency and work permit, and providing a guarantor.

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Telephone Banking:444 0 333 Alo Garanti