Help & Advice

When the highest expenditure amount on the statement is being considered, are my expenditures in the current billing cycle or my previous installments considered?

  • With each statement, only the purchases made within that statement are considered for the campaign.
  • The total amount of the layaway purchase is considered for the campaign.
    E.g.: You made a purchase worth TL 300 in 3 installments. The total amount (TL 300) is considered for the assessment, not the amount for each installment (TL 100).
  • The highest amount on your statement may be the second installment or one of the latter installments of a previous purchase. However, as only the purchases made within the current cycle are considered, these installments are not included in the campaign.
  1. How can I create the visual of my Flexi Card?

    You can determine your card visual by selecting one of the 6 different standard Flexi visuals.

  2. I receive my account summary late / don't receive my account summary. How can I keep track of my debt to prevent late payments?

    Your account summary is sent to your statement address the day after the account statement date.

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