Help & Advice

Do the features of my Flexi supplementary card have to be the same as my main card?

You can determine the features of the supplementary card in anyway you like. Therefore those who have different shopping preferences, your spouse, siblings or your children can have their own credit card preferences. If the application is made through the same application form, the features of the supplementary card will be the same as your main card. The supplementary card holder can choose his/her own package when applying with a separate application form. The supplementary card holder is also entitled to change the card features twice per year.

For the first year, the supplementary card is not subject to a fee. For the following years, the fee will be half of the fee of the package  selected for the supplementary card.

  1. How can I create the visual of my Flexi Card?

    You can determine your card visual by selecting one of the 6 different standard Flexi visuals.

  2. I receive my account summary late / don't receive my account summary. How can I keep track of my debt to prevent late payments?

    Your account summary is sent to your statement address the day after the account statement date.

Other ways to get helpOther ways to get help

Help & Advice Home

Telephone Banking:444 0 333 Alo Garanti