Help & Advice

Can I get information about the instant campaign?

If you select the instant campaign your can determine 12 purchases per year.

You decide on whether to earn extra installments or bonus when you are making your application. You also decide on the +installment or the +bonus amount at the time of the application.

You can submit your request regarding the purchase that you want to include in the instant campaign via Internet Banking or by using your card number and Pin or through 444 0 333 Alo Garanti. You can submit your request until the statement date.

The instant purchase that you select can be a purchase at Bonus Program Partners. Your extra installments or bonus is added on top of the extra installments or bonus you earn at Bonus Program Partners.

E.g: You selected the instant campaign and determined 2 extra installments. Afterwards on any date, you made a purchase at a Bonus Program Partner that offers 3 installments. By calling 444 0 333 Alo Garanti or logging on to Internet Banking the next day and selecting this transaction from the current billing cycle transactions, you can take advantage of the +2 extra installments campaign and increase your installments to 5. If you had made this purchase outside Bonus Program Partners and carried our the same transaction, you would have 1+2 extra installments for a total of 3 installments.


  1. How can I create the visual of my Flexi Card?

    You can determine your card visual by selecting one of the 6 different standard Flexi visuals.

  2. I receive my account summary late / don't receive my account summary. How can I keep track of my debt to prevent late payments?

    Your account summary is sent to your statement address the day after the account statement date.

Other ways to get helpOther ways to get help

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Telephone Banking:444 0 333 Alo Garanti