Help & Advice

How are collections made for contractual bill payments?

For automatic payment orders, the payment is carried out automatically from your account on the payment due date. When you do not have sufficient balance in your account, collection can also me made through your credit card.  The collection made through your credit card is reflected on your statement as cash advance transaction . Additionally, cash advance transaction interest is also reflected on your statement.  If you want the payments of your bills to be collected through your credit card when you do not have sufficient balance in your account, you can contact our nearest branch.
For automatic-limited agreements, automatic payment of the bill is made when the bill amount does not exceed the upper-limit that you have specified.
For manual agreements, you have to make the payment.

  1. Which transactions can I perform via Internet Banking? Is there a fee for these transactions? How can I pay my bills?

    TL 0,80 for money transfer transactions, regardless of the amount. TL 2,50 for EFT transactions and payments of other bank credit card debts regardless of the amount

  2. For which organizations can I make online bill payments? What are the agreement entry periods?

    The information of the bill with automatic payment order can be viewed at least 1 day before the payment due date.

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