Help & Advice

What should I do if I have payment orders for my bills at another bank.

Collections cannot be made for bills that have payment orders at other banks. You can make a new agreement entry at our bank after you cancel the agreements you have at other banks.

  1. What needs to be taken into consideration after making an agreement entry for bill payments via Internet Banking? How can I pay my bills by installation number?

    For all organizations, after making an agreement entry you need to call your branch 1 day before the payment due date to check the bill information.

  2. How can I correct an incorrect transaction that I have performed? How can I get the receipt of the transaction that I have performed?

    For all your transactions except bill payments, tax payments, loading units and stock transactions, you can request correction by calling 444 0 333.

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Telephone Banking:444 0 333 Alo Garanti