Important News/Developments

All the news/developments about Garanti and the banking sector.All the news/developments about Garanti and the banking sector.

Please keep your personal information on file with our bank up to date!

Under the Banks Act (Statute 5549) and related laws and regulations, banks are required by law to have complete up-to-date information about their customers including identity cards, citizenship identification number, addresses, signature specimens, telephone and fax numbers, and e-mail addresses.

In keeping with this requirement, customers who have not yet presented at least one of the following documents that can be used as proof of residence to our bank should do so as urgently as possible. Both the originals of such documents as well as legible photocopies and digital images are acceptable as evidence. These documents do not have to be presented in person. They may be brought in by someone else. They may also be sent by mail, fax, e-mail, etc.

Any of the following documents may be used as proof of residence:

  • An official statement of residence whose date is no more than one month old.
  • An invoice for utility services (such as electricity, water, natural gas, telephone, etc) for which one must be a subscriber, which is issued in your name, and whose date is not more than three months old.
  • Any document issued by any public agency that contains your name and address.
  • Other documents and methods recognized by the Financial Crimes Investigation Board.
  • An invoice for utility services (such as electricity, water, natural gas, telephone, etc) for which one must be a subscriber and which is issued in the name of a kin (along with proof of kinship such as marriage certificate).
  • In the case of offspring who are of the age of consent but live with their families, an invoice for utility services (such as electricity, water, natural gas, telephone, etc) for which one must be a subscriber and which is issued in the name of a parent.
  • In the case of offspring who are of the age of consent but are residents of institutional accommodations, a statement of residence issued by the school they are attending or the accommodations they are residing in.

For more detailed information, see www.masak.gov.tr