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Garanti launches 444 EVİM, Turkey’s first and only mortgage call center.
GarantiBank has launched Turkey’s first and only mortgage call center. Accessible on 444 3846 24 hours a day seven days a week, those who call 444 EVİM can talk to one of our specially trained and certified mortgage experts to get information about mortgages, make comparisons among different product options, and submit applications.
Set up within the Garanti Call Center, which is the recipient of the European Foundation for Quality Management (EFQM) award for “commitment to perfection”, the Garanti Mortgage Call Center is accessible on 444 EVİM / 444 3846. A team of 29 specially trained and certified mortgage experts who are on duty 24 hours a day seven days a week respond immediately to callers’ requests for information, help compare the features of different mortgage products, and accept mortgage applications. At its inception, the Garanti Mortgage Call Center is planned to respond to an average of more than 450 calls a day.