Help & Advice

Frequently Asked Questions

Questions about Mutual Funds:

  1. What are their differences from alternative products?
  2. What is a 40 session order?
  3. How can I place a buy order for the fund? Can I place a buy order in the interim period?
  4. What are stocks? What are the features of stocks?
  5. How can I cancel an order?
  6. I want to use share purchase loan, what do I have to do?
  7. What are the advantages of trading on TurkDex (The Turkish Derivatives Exchange)?
  8. What are the features of T-Bills?
  9. Will the buy orders in the fund be accreted?
  10. What do I have to do to carry out stock trading transactions? What needs to be taken into consideration when conducting transactions?
  11. What are the trading hours for Type A funds?
  12. When can I cancel my orders for Type A and Type B funds?
  13. When and how are exit transactions for the fund processed? In case of early exit, how is the share price calculated, and is there an early exit fee? Is partial exit possible?
  14. What is a chain order?
  15. What is default? What happens if I go into default?
  16. What is a Mutual Fund? What benefits does it offer?
  17. How and where can I carry out trading transactions for Garanti Securities Mutual Fund? When do the fund prices for next day become available?
  18. Mutual funds transactions were not subject to stoppage previously, why is there a stoppage now?
  19. Can I place a fund conversion order? Can I use the fund within the scope of “CASH NOW”
  20. For what date is the principal protection objective valid? How is it achieved?
  21. Who can use stocks? How do they differ form alternative products?
  22. How will I know if the margin I put up for contracts that I have purchased/sold falls below the maintenance margin level?
  23. What are the features of Type B Funds?
  24. What are the features of Type A funds?
  25. How can I participate in the IPO? What system will be employed in meeting the demand? Will the buy orders be stopped during the demand collection period when the fund size is reached? Will I be able to cancel my order?
  26. What are the trading hours, margin deposit, margin call and default principles for online Turkdex transactions?
  27. Can I get information about ATA Invest Mutual Funds?
  28. What is the minimum transaction amount? How does it differ from other mutual funds? Where can I view the mutual fund prospectus and circular?
  29. What is the Turkish Derivatives Exchange (TurkDex)? What are its features?
  30. What types of orders can I use for TurkDex transaction I carry out online?
  31. What are T-Bills and Government Bonds? What are their benefits?
  32. What are Government Bonds? What are their features?
  33. How does taxation work in the fund? How much is the management fee?
  34. Is the principal protection guarantee always valid? Does management fee and other charges affect the principal protection guarantee?
  35. What is the participation ratio, how is it calculated? Does the ratio change?
  36. What is repo? What are its features?
  37. What are the advantages that repo offers? How does it differ from alternative products?
  38. What are the trading hours for stocks?
  39. What products are blocked against buy orders?
  40. What needs to be taken into consideration when carrying out stock trading transactions?
  41. How can I carry out TurkDex trading transactions via Garanti?
  42. Which TurkDex contracts can I trade online? What are my position limits?
  43. How do they differ from alternative products?
  44. Can I get information about how to buy-sell T-Bills and Government Bonds?
  45. What is order improvement, order correction and order splitting?
  46. When are the demand collection periods of the first and the second sub funds for investment and the IPO?

Other ways to get helpOther ways to get help

Help & Advice Home

Telephone Banking:444 0 333 Alo Garanti