Help & Advice

Can I change my Cep Bank PIN? What happens if I enter it incorrectly or I forget it?

You can change your Cep Bank PIN through the Cep Bank menu in Internet Banking. If you enter your Pin incorrectly while sending it via SMS, your transaction will not be executed. In the case that you enter your PIN incorrectly 3 times, your Cep Bank will be CLOSED for your security and you will need to change its status back to OPEN through Internet Banking.
You can immediately get your new Cep Bank PIN through the Cep Bank menu in Internet Banking.

  1. How do I define my Cep Bank? How can I send money via Cep Bank?

    You can define your Cep Bank through Garanti Internet Banking or Garanti Paramatiks.

  2. What is Cep Bank? What are the advantages of Cep Bank?

    With Cep Bank you can send money via SMS to the mobile phone, Paracard or Bonus Kontör of the person you want.

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