Help & Advice

How can I get my Paracard PIN? How can I retrieve it if I forget it?

You can get your card PIN by calling 444 0 333 Alo Garanti and keying in option number 1 through the Interactive Voice Response system.
In the case that you forget your Paracard PIN, you can get your new PIN by calling 444 0 333 Alo Garanti and keying in option number 1 the “Card PIN Transactions” step through the Interactive Voice Response system.

Additionally, you can change the PIN of your card or synchronize the PINS of all your cards through the “PIN Transactions” step of the “Card Transactions” menu in Internet Banking.

  1. How can I change my Alo Garanti PIN? What should I do If I am suspicious about the security of my PIN and the system don't accept it?

    You can change your PIN through the PIN / Password Transactions step that you can access by keying in 1 and 3 respectively.

  2. What is Internet Banking password? How can I get my Internet Banking password?

    It is your 6 to 8-digit unique password to log in Internet Banking. You can immediately get your Internet/Mobile Banking password by using your card PIN without having to fill out a form.

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Telephone Banking:444 0 333 Alo Garanti