Help & Advice

Is there a fee for Cep Bank? Will I be charged for the Cep Bank SMSs?

The transaction fee for sending money via Cep Bank is TL 1. This fee is automatically reflected on the sender's account upon completion of the transaction.
To perform the transaction, you need to have sufficient balance in your account.
Each SMS sent to and from 3333 for the Cep Bank transactions will be reflected on your bill as 1 SMS at the rate charged by your operator depending on your fare or your counters will decrease by 1. The SMS sent to the mobile phone of the person to whom you have sent money via Cep Bank is free of charge.

  1. What are the channels that I can carry out OGS/KGS transactions? If I apply for OGS/KGS through Alo Garanti, do I have to go the a Garanti bank branch to sign an agreement?

    To maintain a positive balance in your OGS device or KGS card, please make sure to have sufficient balance in your account or available limit in your credit card.

  2. How Can I Obtain My *PASSWORD?

    If you have a valid Garanti Bank Credit Card or Paracard, internet/mobile banking password can be received with your Customer Number or National ID number of TC together with your card's password and your mobile phone number which is registered in the bank's system.

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Telephone Banking:444 0 333 Alo Garanti