Help & Advice

Who can apply for a credit card? Is there a need for a guarantor to apply?

Anyone over 18 with a regular income can apply without a guarantor. Additionally, individuals who do not have a regular income (housewives, students) or who are foreign nationals need a guarantor to apply. In these types of credit card applications, the applicant must present the original identity card or driver's license and submit the photocopy of that document. Additionally, the identification document (identity card), home phone number, business phone number and the address of the guarantor must be provided.
Foreign nationals can use their passports as the identification document.

  1. How can I get a PIN for my credit card?

    You can get your credit card PIN by calling 444 0 333 Alo Garanti, keying in 1 (the PIN transactions option), and passing the security check.

  2. How can I find out the status of my application?

    You can find out the status of your application via our automated voice answering system by calling 444 0 333 Alo Garanti.

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Telephone Banking:444 0 333 Alo Garanti