Help & Advice

When I change my Bonus Card with Transparent, Reflected, Environmentally Friendly Bonus or Bonus Trink, can I continue to use my current Bonus Card?

If you have changed or planning to change your Bonus Card that has the MasterCard logo with a Transparent Bonus, Reflected Bonus, Environmentally Friendly Bonus or Bonus Trink:

  • The card number will be the same as your current card number.
  • You can continue to use your current Bonus MasterCard or cut it up and throw it away.
  • Your new card will have all the features of your current card.
  • The “Bonus for your Promise” campaign linked to your current card will also be valid for your new card.
  • You can use your current card's PIN for your new card as well.

If you have changed or planning to change your Bonus Card that has the Visa logo with a Transparent Bonus:

  • The number of your new card will be different from your current card's number.
  • You can continue to use your current Bonus Visa Card or terminate it.
  • The PINs of your current card and your new card are different. For your new PIN, please call 444 0 333 Alo Bonus.
  • The statement of each card will be sent separately.
  • To transfer your standing payment orders for companies such as insurance, internet, digital TV and mobile phone, you need to inform the relevant companies of your new credit card number.
  • By calling 444 0 333 Alo Bonus, you can transfer the features that you have previously defined on your card such as campaigns and standing payment orders to your new card.
  1. What is the Over-The-Limit Interest?

    The over-the-limit interest is the interest rate that will be applied if you exceed the specified limit of your credit card.

  2. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

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