Help & Advice

How can I get a Bonus Premium Card?

After you got your Bonus Plus, if you have earned  a minimum of TL 150 within the last 12 months, your Bonus Plus is replaced by Bonus Premium.

When your card is being renewed, your Bonus Plus must be at least 6 months old.

You can get a Bonus Premium Card only through earning bonus, not by making an application.

When the bonus you have earned in the last 12 months is being calculated for the Bonus Premium upgrade, the extra bonus you have earned through bonus for your promise and the campaigns are not included in the calculation.

You can keep track of the bonus amount that you need to upgrade to Bonus Premium from your Bonus Plus account summaries.

As the bonus that you have earned in the last 12 months is taken into consideration for upgrading to Bonus Premium, the bonus you need based on the last 11 months is specified on your account summaries. Therefore the bonus you need to earn may vary month to month.

When you reach the bonus you need for the upgrade, it will be stated on your account summary and your new card will be sent to your address.

  1. How Can I Get Assistance If a Problem Arises While Using Internet Banking?

    If you need help or want to get detailed information about internet banking, you can call 444 0 333 Alo Garanti and press 9 for English, then follow appropriate steps.

  2. How can I pay my credit card debt automatically?

    You can place an order for the credit card payment to be collected from your account.

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