Help & Advice

How can I apply for the Garanti Virtual POS? How is the application processed?

  • If you are a corporate customer, you have to become a merchant partner.

Required Documents to become a merchant partner:

  • Merchant Partner Application Form
  • Merchant Partner Agreement

Required documents if you are already a merchant partner:

  • Electronic Commerce Agreement

If you are not a corporate customer, you have to open an account.

Required Documents:

  • Banking Service Agreement
  • Photocopy of the Trade Registry Gazette
  • Signature Circular
  • Photocopy of the Tax Registration Certificate
  • Rental Agreement, Title Deed

Required Documents to become a merchant partner:

  • Merchant Partner Application Form
  • Merchant Partner Agreement
  • Electronic Commerce Agreement required for the Garanti Virtual POS
  • An annual usage fee of USD 150 + 5% BSMV will be automatically debited from your account.

The Result of the Application

  • Your application is approved by Garanti Bank in 7-15 days. During the approval process, the working version of your shopping site will be tested by Garanti Bank. Prior to your application, shopping basket feature of your site must be completed and your site should must be browsable for control purposes.
  • Upon approval, the Virtual POS is defined on your system.
  • After the definition procedure is completed, you will be contacted via the e-mail and the telephone number you have provided and the necessary information will be transmitted to you.
  • By using the defined user name and PIN, you can log on to the Garanti Bank Virtual POS pages and download the necessary information and software.
  • Upon installing the software that you have downloaded, you can start processing transactions. This phase, depending on the extent of the integration that you want to carry out, may last between 15-20 minutes to 4-5 hours.
  1. What is an account summary?

    The account summary is the document that is regularly sent to your address every month.

  2. What is express limit (Consumer loan limit)?

    Express Loan is a loan product, independent from your credit card limit.

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