Help & Advice

How can I pay for purchases I make abroad using my credit card?

You can pay for your purchases made abroad as TL, USD or EURO based on the option you have selected.
Account Summary with TL Payment:  In account summaries with TL payments, your purchases abroad are converted to TL at the bank's counter FX selling rate in effect 1 day after your statement date, a 2% commission is added and the total amount is reflected in your account summary. The minimum payment is 20% of your period debt.

  • For statements dated before April 20, 2008, the CBRT FX selling rate in effect 1 day after the statements date was used. 

Account Summary with Foreign Currency Payment:  In account summaries with foreign currency payments, the purchases you make are instantly converted to USD at the exchange rate determined by international organizations of card systems and a 2% commission is charged. In account summaries with foreign currency payments, Euro and USD purchases are reflected on the account  as they are. The minimum payment amount is 100% of your debt.
You can change the payment time through 444 0 333 Alo Garanti, the Online BankingCard Transactions” step or our branches.

  1. What is express limit (Consumer loan limit)?

    Express Loan is a loan product, independent from your credit card limit.

  2. How can I change my account statement date?

    By calling 444 0 333, you can change your statement date once a month and a maximum of 3 times a year.

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Telephone Banking:444 0 333 Alo Garanti