Questions about Security:
- What should I do to make Internet Banking more secure? What is the Verification Code and the Security Picture?
- What do I need to do in order to begin using my Mobile Signature on the Garanti Internet Banking? How can I log on to Internet Banking?
- How can I log on to Internet Banking using only my Mobile Signature? If I transfer my mobile number to another service operator, can I still use my Mobile Signature without experiencing any problems?
- How do I generate a PIN using Şifrematik? How do I start using the Şifrematik after I received it? What do I do if it gets locked?
- What is Şifrematik, and how does it work? How big is it? What are the advantages of using Şifrematik? Can I use it for Alo Garanti and Corporate Internet Banking?
- Do I have to be Garanti Bank customer or a garanti.com.tr user in order to apply for a Şifrematik? How much does Şifrematik cost? How do I request and get one?
- When I enter my customer number and Internet/Mobile Banking password, I get a message that says "Your accounts are closed for use in Online/Mobile Banking". Why do I get this message?
- What is verification via SMS? How do I use it? If I transfer my number to a different operator, would I still receive the verification SMSs?
- What is the Garanti Security Shield and the Garanti Security Shield Version 2? How can I install it? What are the potential problems and relevant solutions?
- How do I apply for a Mobile Signature? Can I use it on the same mobile phone that I use Cep Şifrematik? Where can I consult for information after my application gets approved or if I experience some problems when logging on to Internet Banking?
- What is a transaction fingerprint? What happens to my password if I begin using the mobile signature? If I have a Şifrematik or a Cep Şifrematik, what happens to them?
- How can I make EFT-Money Transfers via Cep Bank?
- What is Internet Banking password? How can I get my Internet Banking password?
- What do I have to do if my Paracard is used to withdraw cash or make purchases without my knowledge?
- Can I access Garanti Internet Banking with all internet browsers? What should I do if I do not see the top menu? Garanti Internet Banking loads very slowly. What should I do to have faster access?
- How can I get my corporate Internet Banking password?
- What happens if I receive an SMS or my phone rings while I am on wap.garanti.com.tr?
- How is security ensured in Internet Banking? What must I take into consideration while using it? I get a message that says "An error occurred in the secure channel support". What should I do?
