Use Internet Banking without any interruptions.
If you are using up-to-date web browser versions, you can take advantage of our services with any problems. You can view the version information of your browser through the “About” tab on the “Help” menu of your browser.
If you are getting a message that says “The internet site you are trying to view uses a certificate that was signed by an unknown authority. This page cannot be displayed”, your browser may be outdated. In this case you have to install the relevant additional software on your computer or replace it with the up-to-date version. You can update your browser free of charge through the website of the software provider. If you want to continue using the existing version, we recommend you to download the relevant update from the following websites to enable your browser for 128-bit encryption.
- For the Microsoft Internet Explorer official website, click here.
- For the Mozilla Firefox official website, click here.
- For the Apple Safari official website, click here.
- For the Opera official website, click here.
- For the Google Chrome official website, click here.
About Main Menu
You can download the free Adobe Flash Player that you need in order to download and use the Main Menu faster, from here.
If you are still experiencing problems after installing Flash Player, you can check your Flash programs with the link below. If on the page that comes up, you cannot see the text “Flash Settings are Correct”, there might be a problem with your Flash program and you may have to install it again.
Use Internet Banking, and get the most out of it...
Help and Advice
Why do I get a mesage that says “The internet site you are trying to view uses a certificate that was signed by an unknown authority. This page cannot be displayed”?
The browser you are using is Internet Explorer version 3.xx. Find out more
Why do I get a message that says "Your accounts are closed for use in Online/Mobile Banking".
The reason you get this message in Internet Banking or Mobile Banking is that you have entered your PIN incorrectly for multiple times. Find out more
Can I access Garanti Internet Banking with all internet browsers?
For technical issues regarding Internet Banking, click here. Find out more
How can I correct an incorrect transaction that I have performed?
For all your transactions except bill payments, tax payments, loading units and stock transactions, you can request correction by calling 444 0 333. Find out more